Thank you for visiting and shopping at KingBJ.online!
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
KingBJ.online ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
KingBJ.online is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
KingBJ.online is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Update this section if ship to countries outside your home country.
Our Return & Refund Policy provides detailed information about the guidelines regarding your order.
RETURN & EXCHANGE POLICY
If you are not entirely satisfied with your purchase, we're here to help.
Returns & Refunds
All sales are final.
Shipping costs are nonrefundable. If a customer receives the incorrect item, they are not responsible for shipping costs to return an item. Customers who received the correct item are responsible for shipping costs when returning an item.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions, please contact us.